tTendlio
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Try Tendlio for Free
  • How it works
  • Why Tendlio
  • Pricing
  • Resources
    • Guides
    • Documentation
    • FAQ
  • Try Tendlio for Free

Getting started

14
  • How to install Tendlio
  • What Tendlio does
  • What Tendlio can do for you automatically
  • How to check your tools on the Growth engine page
  • How to set up Tendlio with the Getting started guide
  • How to set up Tendlio and run your first analysis
  • How to compare your Dashboard numbers with earlier periods
  • How to choose and arrange your Dashboard cards
  • Understanding your scores
  • Where the scores come from
  • How to work through your to-do list
  • What your to-do list can catch
  • How to get a daily task from the Growth coach
  • How and when to re-scan your store

What the numbers mean

6
  • Product health colors (Fast / Steady / Slow / Dead)
  • ABC class (A / B / C)
  • Selling pace (Sales/mo)
  • Forecast & “runs out in”
  • AOV and gross profit
  • How Sales lift counts what Tendlio brought in

Inventory

13
  • How to use the Products table
  • How to read a product’s Insights page
  • How to boost a product, or hide it from recommendations
  • What the Inventory Score measures
  • How to decide what to restock and how much to order
  • Reading the Forecast page
  • How to set up Auto outlet to clear your dead stock
  • How to discount products yourself with Manual outlet
  • How to test a higher price on a best-seller
  • How to set up your suppliers and order from each one
  • How to use the Tendlio fields on a product
  • How to set up seasonal detection
  • If you also sell in a physical shop

Customers

11
  • What your customer segments mean
  • What the Customer Score measures
  • How to act on a customer segment
  • How to find and contact customers in the Customer list
  • How to send a campaign to your customers
  • How to welcome first-time buyers and nudge them to a second order
  • How to recover abandoned checkouts and carts
  • How to ask customers for a review after their order
  • How to thank your best customers with Customer recognition
  • Coupons the plugin creates (and cleans up)
  • How to build an email in the email editor

Storefront

9
  • How to show frequently bought together products on your product pages
  • How to suggest more products on your cart page
  • How Tendlio suggests a free-shipping threshold
  • How to show in-stock alternatives when a product is sold out
  • How to set up a Deals page and offer a free gift
  • How to sort your product listings by profit with Smart Product Sort
  • How to set up Recommended for you, Trending now, On-sale picks and 404 suggestions
  • Measuring what the widgets earn
  • Storefront widget positions and shortcodes

Email sending

4
  • How to set up email sending and switch it to Live
  • How to check that your emails reach the inbox (SPF, DKIM, DMARC)
  • Who you can email (consent, in plain words)
  • How sending works: waiting emails, the daily limit and email analytics

Reports

5
  • What’s in Reports
  • Views to sales (where shoppers drop off)
  • Are your discounts paying off? (Discount report)
  • How to read your Store summary and get it by email
  • How to track your net profit, CAC and ROAS

Settings & your data

7
  • How to give Tendlio your product costs
  • How to choose who can use Tendlio and how its menu looks
  • How to switch between Simple and Advanced mode
  • How to see your activity and cleared to-dos in History
  • Your data and privacy
  • How to use the System status page
  • How to contact support or send feedback

Troubleshooting & FAQ

13
  • The analysis looks stuck or is taking long
  • My numbers don’t match WooCommerce Analytics
  • Which orders count as a sale
  • Emails aren’t going out
  • Staging copies and moving your store
  • Tendlio isn’t recording product visits
  • A storefront widget doesn’t show up
  • Caching and optimization plugins: what to exclude for Tendlio
  • Cart recommendations show nothing
  • If a storefront feature is off, does it still load?
  • A score shows “-” instead of a number
  • A to-do I marked done came back
  • Starting over, or what happens if I uninstall
View Categories
  • Home
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  • What the numbers mean
  • ABC class (A / B / C)

ABC class (A / B / C)

5 min read

Tendlio sorts your products into three classes by revenue: class A brings in most of it, class B comes next, and class C shares what’s left. The class tells you which products matter most to your sales, including the ones that don’t sell many units.

The three classes #

  • A: the products that together bring in about 80% of your revenue. Class A isn’t the same as fast: a pricey product that sells a few times a month can be A.
  • B: the products that bring in the next 15% or so.
  • C: the products that share the last 5% or so. C also holds every product that hasn’t sold in the last 12 months.

How Tendlio works out the classes #

For each product, Tendlio works out a revenue figure: the units it sold in the last 12 months times its price at your last analysis (the sale price, if it was on sale). For a product you listed less than a year ago, Tendlio uses the pace it has sold at since you listed it, as if it had sold at that pace all year.

At each analysis, Tendlio lists your products from the biggest figure down and keeps a running total as it goes. Class A runs from the top until the running total reaches 80% of the total for all your products, class B runs on until it reaches 95%, and class C is everything after that.

So ABC ranks your products by units sold and current prices, not by what your orders added up to. A product you sold at a discount last spring counts at its price today, and the months a product spent sold out count as months without sales.

Where you see the class #

  • Products & insights: the ABC column, and the ABC filter over the table, which shows one class at a time. Hover over a letter in the column to read what its class means. The Catalog filter also has Long tail (B + C, still selling): the B and C products that sold at least once in the last 12 months.
  • The Restock page: an ABC column in What’s running low.
  • Reports → Best sellers and Reports → Out of stock: an ABC column. Reports → Categories shows how many A, B and C products each category has.
  • A product’s Insights page, under ABC class.

What Tendlio uses the class for #

  • The To do card about best-sellers running low on stock counts only products in classes A and B. The line under its title calls them the products that bring in most of your revenue.
  • On Products & insights, a sold-out product gets a RESTOCK badge under its name when it’s class A, or when it was selling Fast or Steady.
  • A few other To do cards look only at class A, or at A and B, and the price test, an Experimental feature, suggests only class A products to test.

What to do with each class #

  • A and B: keep them in stock, class A first. On the Restock page, click the ABC column title in What’s running low to see your A products together.
  • C: before you reorder a C product, check how much of it you already hold. If you’re thinking of dropping some products, open Is the bottom of your catalog worth its cost? on Products & insights. Its calculator compares what your lowest earners bring in with what they cost you to carry, and the section shows once your catalog has 50 products or more.

Why ABC works this way #

Why revenue and not units #

ABC ranks by money, so the products your revenue depends on come first. Counting units instead would put a $5 product that sells 20 a month ($100) above a $200 product that sells two a month ($400).

Why a product can be Slow and class A #

The health color counts units, and ABC counts money. A pricey product that sells a few a month can be Slow and class A at the same time: it sells slowly, and it’s still one of your top earners. Check its margin, stock and season before you treat it as a slow seller.

Why ABC and Revenue/mo can disagree #

ABC spreads a product’s sales over the whole year, so the months it spent sold out count as months without sales. The Revenue/mo column on Products & insights leaves those months out and shows what the product earns in a month while it’s in stock. So a product that was sold out for part of the year can have a high Revenue/mo and still be class B or C.

Additional resources #

  • Product health colors (Fast / Steady / Slow / Dead): how fast each product sells compared with your other products.
  • Selling pace (Sales/mo)
  • How to decide what to restock and how much to order
  • What your to-do list can catch
  • Reorder point formula for WooCommerce

Frequently asked questions #

Why is a product that sells every day class C? #

ABC counts money, not units. A cheap product can sell every day and still bring in only a small share of your revenue.

Why isn't the split exactly 80 / 15 / 5 in my store? #

Each class ends at the product that takes the running total past the line, so a class can hold a little more than its share.

Can I change where the classes stop? #

Not in Tendlio's settings, and the split is the same whatever Store vertical you picked.

Does ABC use profit? #

No, it uses revenue. For profit, sort Products & insights by Profit/mo, which needs a cost price, or the average margin you set in Settings.

Updated on September 28, 2026
Product health colors (Fast / Steady / Slow / Dead)Selling pace (Sales/mo)
Table of Contents
  • The three classes
  • How Tendlio works out the classes
  • Where you see the class
  • What Tendlio uses the class for
  • What to do with each class
  • Why ABC works this way
    • Why revenue and not units
    • Why a product can be Slow and class A
    • Why ABC and Revenue/mo can disagree
  • Additional resources
  • Frequently asked questions
    • Why is a product that sells every day class C?
    • Why isn't the split exactly 80 / 15 / 5 in my store?
    • Can I change where the classes stop?
    • Does ABC use profit?
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