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Try Tendlio for Free
  • How it works
  • Why Tendlio
  • Pricing
  • Resources
    • Guides
    • Documentation
    • FAQ
  • Try Tendlio for Free

Getting started

14
  • How to install Tendlio
  • What Tendlio does
  • What Tendlio can do for you automatically
  • How to check your tools on the Growth engine page
  • How to set up Tendlio with the Getting started guide
  • How to set up Tendlio and run your first analysis
  • How to compare your Dashboard numbers with earlier periods
  • How to choose and arrange your Dashboard cards
  • Understanding your scores
  • Where the scores come from
  • How to work through your to-do list
  • What your to-do list can catch
  • How to get a daily task from the Growth coach
  • How and when to re-scan your store

What the numbers mean

6
  • Product health colors (Fast / Steady / Slow / Dead)
  • ABC class (A / B / C)
  • Selling pace (Sales/mo)
  • Forecast & “runs out in”
  • AOV and gross profit
  • How Sales lift counts what Tendlio brought in

Inventory

13
  • How to use the Products table
  • How to read a product’s Insights page
  • How to boost a product, or hide it from recommendations
  • What the Inventory Score measures
  • How to decide what to restock and how much to order
  • Reading the Forecast page
  • How to set up Auto outlet to clear your dead stock
  • How to discount products yourself with Manual outlet
  • How to test a higher price on a best-seller
  • How to set up your suppliers and order from each one
  • How to use the Tendlio fields on a product
  • How to set up seasonal detection
  • If you also sell in a physical shop

Customers

11
  • What your customer segments mean
  • What the Customer Score measures
  • How to act on a customer segment
  • How to find and contact customers in the Customer list
  • How to send a campaign to your customers
  • How to welcome first-time buyers and nudge them to a second order
  • How to recover abandoned checkouts and carts
  • How to ask customers for a review after their order
  • How to thank your best customers with Customer recognition
  • Coupons the plugin creates (and cleans up)
  • How to build an email in the email editor

Storefront

9
  • How to show frequently bought together products on your product pages
  • How to suggest more products on your cart page
  • How Tendlio suggests a free-shipping threshold
  • How to show in-stock alternatives when a product is sold out
  • How to set up a Deals page and offer a free gift
  • How to sort your product listings by profit with Smart Product Sort
  • How to set up Recommended for you, Trending now, On-sale picks and 404 suggestions
  • Measuring what the widgets earn
  • Storefront widget positions and shortcodes

Email sending

4
  • How to set up email sending and switch it to Live
  • How to check that your emails reach the inbox (SPF, DKIM, DMARC)
  • Who you can email (consent, in plain words)
  • How sending works: waiting emails, the daily limit and email analytics

Reports

5
  • What’s in Reports
  • Views to sales (where shoppers drop off)
  • Are your discounts paying off? (Discount report)
  • How to read your Store summary and get it by email
  • How to track your net profit, CAC and ROAS

Settings & your data

7
  • How to give Tendlio your product costs
  • How to choose who can use Tendlio and how its menu looks
  • How to switch between Simple and Advanced mode
  • How to see your activity and cleared to-dos in History
  • Your data and privacy
  • How to use the System status page
  • How to contact support or send feedback

Troubleshooting & FAQ

13
  • The analysis looks stuck or is taking long
  • My numbers don’t match WooCommerce Analytics
  • Which orders count as a sale
  • Emails aren’t going out
  • Staging copies and moving your store
  • Tendlio isn’t recording product visits
  • A storefront widget doesn’t show up
  • Caching and optimization plugins: what to exclude for Tendlio
  • Cart recommendations show nothing
  • If a storefront feature is off, does it still load?
  • A score shows “-” instead of a number
  • A to-do I marked done came back
  • Starting over, or what happens if I uninstall
View Categories
  • Home
  • Docs
  • Troubleshooting & FAQ
  • If a storefront feature is off, does it still load?

If a storefront feature is off, does it still load?

2 min read

No. A storefront feature you’ve switched off adds nothing to your shop’s pages: no row, no message, and none of its styles or scripts.

What stays while a feature is off #

  • Its settings. Everything you set stays as you left it, so switching the feature back on brings it back the same way.
  • Its shortcode. A shortcode you left on a page shows nothing while the feature is off, instead of showing up as text in square brackets, so you can leave it where it is.
  • A free gift already in a cart. A shopper who claimed one before you switched the gift off keeps it, free, through checkout.

On-sale picks, the free gift and Smart 404 suggestions also show nothing to shoppers while Enable experimental features is off in Settings, whatever their own switch says.

What loads while a feature is on #

A feature you’ve switched on loads its files only on the pages where it can appear:

  • Product rows (Frequently bought together, the two cart rows, In-stock alternatives, On-sale picks, Recommended for you, Trending now and Boosted products): the slider loads on a page only when a row there has products to show.
  • The Deals page: on the page that carries its shortcode.
  • The free gift: on your cart page, and on a page that carries its shortcode, while the offer is on.
  • Smart 404 suggestions: on your “page not found” pages.
  • Recover sales: while it saves abandoned checkouts, a small script on your checkout page.

Auto outlet and Smart Product Sort work on your server and add no files to your pages. Boost and the thank-you from Customer recognition don’t add any either.

Storefront measurement has its own switch #

Storefront measurement counts views, clicks, add-to-carts and purchases for your reports. It’s on from the start, and it runs whether or not any widget is on:

  • On product pages, shop, category and tag pages, product search results and your home page, it loads two small scripts that count views. They don’t load for administrators and shop managers who are logged in, so if you look at a page’s source while you’re logged in, you won’t find them.
  • On every page of your shop, a small script notes the site or ad that sent the shopper, so their order can show where it came from.

It stores counts per product, and on each order it notes which products the shopper had been shown, clicked or added to the cart. It never stores names, emails or IP addresses. To switch it off, open Settings → General → Storefront and turn off Track widget and product performance. Your shop keeps working as before, but the Storefront widgets and Views to sales reports get no new numbers from that day on, and Marketing & profit reads only WooCommerce’s own record of where orders came from.

Your own CSS goes on every page #

If you’ve added CSS under Custom CSS for storefront widgets, at the bottom of the Storefront page, Tendlio adds it to every page of your shop, whether or not a widget shows there. If you don’t use it, leave the field empty.

Additional resources #

  • Storefront widget positions and shortcodes: every shortcode, and where each widget places itself.
  • Your data and privacy: what storefront measurement records, and the cookies it sets.
  • Measuring what the widgets earn: the reports that measurement fills.
  • A storefront widget doesn’t show up: when a widget you’ve switched on doesn’t appear.

Frequently asked questions #

Does Tendlio slow down my store? #

A feature you've switched off adds nothing to your pages. A product row loads its slider only on a page where it has products to show, and storefront measurement loads two small scripts on product and listing pages plus one on every page.

Can I leave a shortcode on a page after turning its feature off? #

Yes. It shows nothing while the feature is off, and the row comes back when you switch the feature on again.

Updated on October 5, 2026
Cart recommendations show nothingA score shows “-” instead of a number
Table of Contents
  • What stays while a feature is off
  • What loads while a feature is on
  • Storefront measurement has its own switch
  • Your own CSS goes on every page
  • Additional resources
  • Frequently asked questions
    • Does Tendlio slow down my store?
    • Can I leave a shortcode on a page after turning its feature off?
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